Terms & Conditions

The following terms conditions apply to all transactions. The use of the website or orders by telephone indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. These terms and conditions do not affect your statutory rights; we will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

PAYMENT AND PRICE

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed, We are entitled to make adjustments to the price to take account of any increase in our supplier's price, or the increase of any taxes or duties, or if due to an error or in price due to a mistake being made, price being omitted or printing error whether or not the order has been confirmed or not. We will give you the opportunity to cancel the order. All our prices include VAT.

PAYMENT METHODS

We accept all major credit/debit cards, Payments by American Express will accrue a 2% surcharge to cover our costs.
Payments by credit card or debit card, on the order you must provide us with your exact billing address and telephone number your card issuer has on file for you, delivery's will only be made to that address.
Payments by cheque or postal order are also acceptable however we cannot despatch your goods until payment has cleared which can take up to 10 working days.

PRODUCT GUARANTEE

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver the goods to the address on the order form and the goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

DAMAGE IN TRANSIT:

If goods arrive in a damaged condition you must make a note on the carrier's delivery note and it will be your responsibility to inform us within 7 days from the delivery date.

SHORTAGES:

It is your responsibility to sign for the correct number of packages shown on the carrier's delivery note, any shortages must be noted on the delivery note; it will be your responsibility to notify us within 10 days from the delivery date.
NON DELIVERIES: We will not accept liability for goods lost in transit unless we are notified within 5 working days. If goods are returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration fee of 20% of the price of the goods along with the cost of the carriage will be charged to your credit card.